We’re Here For You

Strong administrative support is a cornerstone of superior customer service. Our dedicated in-house client representatives are here to help manage your account every step of the way.

Online Fulfillment and Benefits Administration

With a fully integrated, single-signon solution, your customers never need to leave the website to complete enrollment and receive their fulfillment materials.

Offline Fulfillment and Benefits Administration

Members receive fulfillment materials — including information to access benefits, customer service contact information, online program portal information — by mail within five days of enrollment. Program fulfillment materials can be private labeled and branded.

Customer Service Call Center

Our in-house customer service representatives undergo intensive training on all of our products and clients. They’ll use their expertise to provide the most up-to-date information and recommendations to help you solve your problems.

Complete Administration

  • Enrollment and data entry
  • Data processing
  • Operations and billing
  • Application development
  • Information technology
  • Customer service
  • Fulfillment