We’re Here For You
Strong administrative support is a cornerstone of superior customer service. Our dedicated in-house client representatives are here to help manage your account every step of the way.
Online Fulfillment and Benefits Administration
With a fully integrated, single-signon solution, your customers never need to leave the website to complete enrollment and receive their fulfillment materials.
Offline Fulfillment and Benefits Administration
Members receive fulfillment materials — including information to access benefits, customer service contact information, online program portal information — by mail within five days of enrollment. Program fulfillment materials can be private labeled and branded.
Customer Service Call Center
Our in-house customer service representatives undergo intensive training on all of our products and clients. They’ll use their expertise to provide the most up-to-date information and recommendations to help you solve your problems.
- Enrollment and data entry
- Data processing
- Operations and billing
- Application development
- Information technology
- Customer service